Official Documents

990k Terms and Conditions – Complete Platform Usage Guide

Please read these terms and conditions carefully before using 990k's services. By registering or using our platform, you agree to be bound by all provisions stated herein.

Updated: 1 January 2026

Important: These Terms and Conditions constitute a legally binding agreement between you ("Member") and 990k ("Platform"). Continued use of this platform means you have read, understood, and fully agreed to all provisions below.

1 Introduction & Acceptance of Terms

990k is an online casino and betting platform offering a variety of digital entertainment games to eligible users. The platform operates under a valid international operating licence and adheres to strict online gaming industry standards.

These Terms and Conditions ("Terms") govern the relationship between 990k and every individual who registers, accesses, or uses our platform in any capacity. By clicking the "Register" button, accessing any part of the platform, or using our services, you are automatically deemed to have read and agreed to comply with these Terms in full.

If you do not agree with any part of these Terms, please stop using the 990k platform immediately. 990k reserves the right to amend these Terms at any time, and continued use following any amendment constitutes acceptance of the updated terms.

2 Member Eligibility

To register and use the 990k platform, you must meet all of the following eligibility requirements without exception:

  • At least 18 years old on the date of registration.
  • Must be an individual with full legal capacity to enter into binding agreements.
  • Not a citizen or resident of a country that has explicitly blacklisted online gambling services.
  • Not currently enrolled in any voluntary self-exclusion program on any gambling platform.
  • Register under your own name only — registering on behalf of another person is strictly prohibited.
  • Not an employee, agent, partner, or immediate family member of a 990k employee.

Warning: 990k reserves the right to request proof of age and identity at any time. Accounts found to be underage or in violation of eligibility requirements will be closed immediately and any remaining funds will be subject to review.

3 Registration & Account Management

Each individual is only permitted to hold one (1) account only at 990k. Multiple account registrations by the same individual — whether using different names, phone numbers, email addresses, devices, or IP addresses — constitute a serious violation of these Terms.

3.1 Registration Information

All information provided during registration must be accurate, complete, and up to date. This includes your full name, phone number, email address, and payment details. 990k will verify this information through a standard KYC (Know Your Customer) process before any withdrawal is approved.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your password and account login credentials. 990k will never request your password through any communication channel. If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat.

Security Tips: Use a strong and unique password for your 990k account. Do not share your login credentials with anyone, including family members. Enable two-factor authentication (2FA) if available for an added layer of protection.

3.3 KYC Verification

As part of our commitment to security and fraud prevention, 990k reserves the right to request identity verification documents at any time. Documents that may be required include a valid national ID, passport, or driver's licence, as well as a recent bank statement for payment method verification. This KYC process is typically completed within 24 business hours.

4 Deposit & Fund Withdrawal

990k supports a wide range of local Malaysia payment methods to facilitate your deposits and withdrawals. All transactions are conducted in Malaysian Ringgit (MYR) with no hidden fees or currency conversion charges.

4.1 Deposit

Minimum deposit is MYR 30 for most payment methods. Funds deposited via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost are typically credited to your account in under two minutes. Deposits via local bank transfer may take slightly longer depending on bank operating hours.

4.2 Withdrawal

The minimum withdrawal is MYR 50. 990k processes withdrawals to Malaysia bank accounts within 5 to 15 minutes for requests that have passed KYC verification. Your first withdrawal may take longer due to a one-time account verification process.

  • The withdrawal method must match the deposit method used.
  • The bank account name must match the registered name on 990k.
  • Daily withdrawal limits depend on your VIP level.
  • Bonus withdrawals are subject to the specified wagering (rollover) requirements.

Note: 990k reserves the right to delay or withhold suspicious withdrawals while an investigation is conducted. This is a standard protective measure to ensure the safety of all members.

5 Bonus & Promotions

990k offers a wide range of attractive bonuses and promotions for new and existing members. Each bonus offer is subject to specific terms and conditions stated on the relevant promotions page. General terms applicable to all bonuses are as follows:

  • One bonus per member: Each bonus offer may only be claimed once per valid account.
  • Wagering requirements: All bonuses are subject to the stated rollover requirements before a withdrawal is permitted. Standard rollover requirements range from 15x to 30x depending on the bonus type.
  • Validity period: Bonuses have a set validity period. Bonuses not used within that period will expire automatically.
  • Bonus cancellation: 990k reserves the right to void bonuses obtained through illegitimate means or system manipulation.
  • Eligible games: Some bonuses are only applicable to specific game categories.

Remember: Claim your bonus on the Promotions and review the full terms of each offer before accepting it. If you have any questions, our support team is ready to help.

6 Game Rules

All games available on 990k use a random number generator (RNG) that has been audited and certified by independent international bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party, including 990k itself.

6.1 Game Results

The results of all games are final. In the event of any technical error or system disruption during an active game session, 990k will review server records to determine a fair outcome. Results determined by the 990k server system are binding and cannot be disputed.

6.2 Live Casino Games

For Live Casino games, live video streaming depends on the quality of your internet connection. Connection disruptions during an active game session may result in active bets being automatically settled in accordance with standard game rules. 990k is not responsible for disruptions caused by third-party internet service providers.

6.3 Prohibition of Bots & Automated Software

The use of any form of bot, automated software, scripts, artificial intelligence programs, or any tool designed to automate gameplay is strictly prohibited. Accounts detected using such methods will be immediately suspended and all wins obtained will be cancelled without appeal.

7 Member Conduct

990k is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. As such, every member is required to comply with the following code of conduct at all times:

  • Not involved in any form of fraud, collusion, or game manipulation.
  • Do not use offensive, threatening, or harassing language toward other members or support staff.
  • Do not attempt to exploit technical vulnerabilities or system bugs for personal gain.
  • Not engaged in any money laundering activities through the platform.
  • Do not share your account with any other individual under any circumstances.
  • Do not make false claims or provide misleading information to the support team.

Violation of any of the above rules may result in permanent account suspension or closure, cancellation of all pending wins and bonuses, and legal action where criminal activity is involved.

8 Account Closure & Termination

You may request the closure of your account at any time by contacting the 990k support team via live chat. Any valid remaining funds will be returned to you once the verification process is completed.

990k also reserves the right to close or suspend any account without prior notice under the following circumstances:

  • Violation of any provision of these Terms.
  • Referral of fraudulent activity or money laundering by the relevant authorities.
  • Account inactive for more than 12 consecutive months.
  • Inaccurate registration details or KYC documents that fail verification.
  • Legal compliance requirements or instructions from regulatory authorities.

9 Liability Cap

990k provides its platform services "as is" and makes no express or implied warranties regarding continuous availability, accuracy of information, or the suitability of the platform for any particular purpose.

990k is not liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including but not limited to financial losses due to technical disruptions, data loss, or unsatisfactory game outcomes.

990k's total liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days prior to the event giving rise to the liability claim.

10 Privacy Policy & Data Protection

990k takes your privacy seriously. All personal information you provide to us is protected using 256-bit SSL encryption and stored on secure servers with strict access controls. We will not sell, rent, or share your personal information with third parties without your consent, except where required by law or regulatory authorities.

For full details on how we collect, use, and protect your personal data, please refer to Privacy Policy which forms part of these Terms.

11 Responsible Gaming

990k is fully committed to responsible gaming practices. We provide a range of self-management tools to help members maintain control over their gaming habits:

  • Deposit Limit: Set your daily, weekly, or monthly deposit limits.
  • Loss Limit: Limit the amount you can lose within a set period.
  • Session Time Limit: Set a time limit for each gaming session.
  • Self-Exclusion: Take a break from the platform for 24 hours, 7 days, 30 days, or longer.
  • Self-Exclusion: Option to permanently self-exclude from the platform.

If you or someone you know has a gambling problem, please seek professional help. Visit the Responsible Gaming for more information and support resources.

12 Terms Amendment & Governing Law

990k reserves the right to amend, update, or replace these Terms at any time at our sole discretion. Material changes will be communicated to members via registered email or in-platform notification at least 7 days before taking effect. Continued use of the 990k platform after the amendment effective date constitutes acceptance of the updated terms.

These Terms are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation before formal legal action is taken.

If any provision of these Terms is found to be invalid or unenforceable, that provision will be reinterpreted or removed to the extent necessary, while the remaining provisions of these Terms will continue in full force and effect.

Effective Date: These Terms and Conditions are effective from 1 January 2026. Previous versions are no longer applicable. Any enquiries regarding these Terms may be directed to the 990k support team via 24/7 live chat.

990k's Commitment to Members

We are more than just a gaming platform — we are a partner you can fully trust.

Full Data Protection

All your personal data and financial transactions are protected with industry-standard 256-bit SSL encryption. Your privacy will not be compromised.

Fair & Audited Games

The RNG of all games is independently audited by internationally accredited bodies. Every spin, hand, and bet is evaluated with complete fairness.

Fast & Transparent Withdrawals

No hidden charges, no unexplained delays. Withdrawals to Malaysian banks are processed within 5–15 minutes once verification is complete.

Simple & Fast KYC Process

Member identity verification is completed within 24 business hours. A transparent, hassle-free process for everyone's security.

Responsible Gaming Support

Deposit limits, session time limits, and self-exclusion tools are available to all members. Your well-being matters more than any business gain.

24/7 Malay-Language Support

Our Malay-speaking support team is available every day, around the clock. Your issues are resolved quickly by real humans — not bots.

Understand Our Terms? Join 990k Today!

Create a free account now and enjoy a safe, fair, and enjoyable gaming experience alongside more than 500,000 trusted 990k members in Malaysia.

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